Shipping Policy
FREE SHIPPING
Shipping is free on orders over
$150.00 for delivery in the Contiguous US.
Please Note: Although not typical, due to the nature of our custom made products it may be up to 10 days before some items ship.
In-stock items ship via USPS. Items may ship separately, and take 4 to 10 business days for delivery in the Contiguous US.
International Orders
We do not process international orders at this time.
Return/Refund Policy
Customer satisfaction is our
top priority, so any merchandise purchased from us is fully returnable.
Here are some guidelines to ensure a quick and hassle-free return process.
Instructions for Returns and Exchanges:
Returns and exchanges must be made within 10 days of you receiving the item. The item must be unused and in its original packaging. We reserve the right to deny a return if the item is found to be unsellable.
Contact us by email: [email protected], let us know what item you want to return or exchange and for what reason. Please include your order number in your correspondence.
We will email you within 24 hours with your Return Authorization (RA) Number.
Repackage the item making sure to clearly write the Return Authorization (RA) Number on the outside of the package.
Send the return to our
distribution center:
Professional Concealment
Solutions
Address
Jacksonville, FL 32244
Once the item has been
received, we will send you the exchange item or refund your account. A 15%
restocking fee is applicable on refunds for returns not due to an error on our
part.